A call centre or call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location.
 

Marketing Solution - Call Center

Actually, we are specialized telemarketing company as well, which provides call center outsourcing channel to large, medium or small enterprises, With our professional telemarketers and the good enterprise relate, we can offer outbound, inbound or customer services for your product and services with higher reputation. Also makes your firm to be allowed on a yet higher goal.

We were set up in the new millennium with focusing on interactive call center business. Our management team has solid mainland China and HK call center operation experience. Some of out previous customers including, one of leading local beauty club, famous dinning club and motor club. Beside, we have also successfully roll out lots of media campaign and various F&B marketing program.

Our call center located in HK, Shenzhen (深圳) and aiming to provide on stop solution to our esteem customers. At present, we have around 500 professional well trained telemarketers in HK and mainland China.

CALL CENTER CUSTOMER SERVICE PRACTICE
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Sales/Marketing

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Market Research

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IT Help Desk/Tech Support

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Appointment Setting

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Customer Service

Our Mission

  • To offer cost effective total Telecom & Information Technology solution to our customer.

  • To offer reliable call center outsourcing business.

Our Vision

  • To be one of the pioneer in Telecom & Information Technology solution and call center outsourcing business.

Successful Stories

One of leading local Beauty Club

We have successfully launched the cold call program for the above said company. During the first month, we have successfully enrolled 30 new customers. within the first year, we have helped her to generate more than HKD 20 million revenue.

Famous Dinning Club

Throughout our solid network at F&B, we have successfully launched an outstanding dinning club membership. Within the first year, average generated per month is around HKD 1 million. Besides, more than 40 restaurants were impressed and joined such program.

Media campaign rollout program

Successfully initiate, design and rollout a leisure magazine membership with limited resources. Within the 2 months, more than 6,000 members enrolled.

 

Use our web site to learn more about what we do, the costs involved, and the real business results we get. If you would like more information or an obligation-free quote then pleases Contact Us.

 
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